We're here to answer your questions and support your mental health journey.
CPF METRO PARK, 5th Floor
Muindi Mbingu street
Nairobi.
(+254)114 948 303
(+254) 110 003 356
info@elevatewellness.co.ke
Find answers to common questions about our services and policies.
You can schedule an appointment by calling our office, sending an email, or filling out the contact form on this page. Our administrative team will get back to you within 24 hours to confirm your appointment.
Yes, we work with several insurance providers. Please contact our office with your insurance information, and we'll verify your coverage before your first appointment.
Individual therapy sessions are typically 50 minutes, while initial assessments may be 90 minutes. Group sessions and workshops vary in length depending on the program.
We request at least 24 hours notice for cancellations. Late cancellations or no-shows may incur a fee, except in cases of emergency.